You can install Rogers internet yourself in some cases, as Rogers internet does offer "Express Setup" for many of their internet services which is where you get the equipment from Rogers internet and then follow the instructions that are provided to connect it yourself, often using the help of the Rogers Xfinity app.
Although for complex setups or if you have fiber to the home internet service and the Optical Network terminal is not yet active you will need professional installation to install the Rogers Fiber internet service.
You may also be charged a fee for the Express Setup with Rogers internet and a Pro Install option with a technician is also available for the Rogers internet service install.
The self installation or Express Setup with Rogers internet is a self install process that involves getting the Rogers internet equipment by mail and then following step by step instructions.
To use the self installation or express setup with Rogers internet you download the Rogers Xfinity app, then sign in with your MyRogers account and then follow the in app instructions to connect the equipment.
You will need the equipment that is provided by Rogers and the Xfinity app and an Express Setup fee may apply.
The professional installation for Rogers internet is a service where a Rogers internet technician comes to your home and does the installation and testing.
The Rogers internet pro install is needed for complex internet installations and or if you have fiber to the home service and the Optical Network terminal is not ready for self installation.
A pro installation fee applies for pro installation of Rogers internet in addition to the standard setup fee.
When you order the Rogers internet, a specialist can confirm if your home is ready or not for self installation.
You will also be presented with options for self installation or a professional install.
If you never had Rogers internet or the house has never had Rogers internet then you will most likely need pro installation at least for the first time at that address.