How to fix Disney Plus Error Code 24?

+1 vote
asked Aug 4, 2023 in TV's by begincodedisney (210 points)

Disney Plus Error Code 24 is a common error that many users encounter while streaming on Disney+. This error is caused due to a network connection issue, and it can be resolved by following some simple steps. Here's how to fix Disney Plus Error Code 24:

  1. Check Your Network Connection: Ensure that your device is connected to a stable and strong network connection. Restart your device, router, and modem to refresh the network connection.

  2. Clear the Cache: Clearing the cache can resolve this issue. On your device, go to settings, then to the app section, find Disney Plus and clear its cache.

  3. Update Disney Plus App: Make sure your Disney Plus app is updated to the latest version. Go to the App Store or Google Play Store and check for any available updates.

  4. Uninstall and Reinstall the App: Uninstalling and reinstalling the app can fix the issue. Go to settings, then to the app section, find Disney Plus, uninstall it, and then reinstall it from the App Store or Google Play Store.

  5. Disable VPN: If you're using a VPN, disable it and try to stream DisneyPlus.com/begin without it. VPN can cause connectivity issues, and disabling it can resolve the error.

  6. Contact Disney Plus Support: If none of the above steps resolve the issue, you can contact Disney Plus support for further assistance.

related to an answer for: How to Fix Disney Plus Error Code 24?

1 Answer

0 votes
answered Feb 23 by downsizingnow48 (5,250 points)
To fix Disney Plus Error Code 24 first check the internet connection as Disney Plus Error Code 24 most often indicates that there is a problem with your network connection to the internet.

Ensure that the device is connected properly and you may need to restart your modem or router if needed.

When I had the Disney Plus Error Code 24 it turned out to be a poor internet connection and restarting my modem and router fixed it.

However if that doesn't work for you it could be just an unstable internet connection that will resolve itself or could be another issue.

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