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asked Aug 4, 2023 in Celebrities by begincodedisney (200 points)

Disney Plus Error Code 24 is a common error that many users encounter while streaming on Disney+. This error is caused due to a network connection issue, and it can be resolved by following some simple steps. Here's how to fix Disney Plus Error Code 24:

  1. Check Your Network Connection: Ensure that your device is connected to a stable and strong network connection. Restart your device, router, and modem to refresh the network connection.

  2. Clear the Cache: Clearing the cache can resolve this issue. On your device, go to settings, then to the app section, find Disney Plus and clear its cache.

  3. Update Disney Plus App: Make sure your Disney Plus app is updated to the latest version. Go to the App Store or Google Play Store and check for any available updates.

  4. Uninstall and Reinstall the App: Uninstalling and reinstalling the app can fix the issue. Go to settings, then to the app section, find Disney Plus, uninstall it, and then reinstall it from the App Store or Google Play Store.

  5. Disable VPN: If you're using a VPN, disable it and try to stream without it. VPN can cause connectivity issues, and disabling it can resolve the error.

  6. Contact Disney Plus Support: If none of the above steps resolve the issue, you can contact Disney Plus support for further assistance.

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