Hi! I have been using Safelink Wireless since 2019 and have had no problems with them. I got unlimited calls, text messages for free, and they gave me mobile data every month, which was enough for me. But when I decided to change the phone, since mine is already quite old, I contacted safelink wireless customer service with this request, and they answered me that, unfortunately, they do not provide a second phone, and if I need it, I can buy it myself. I was very upset by this.