What if my Amazon package is stolen?

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asked May 4, 2020 in UPS by marsiamars (450 points)
What if my Amazon package is stolen?

What do you do if your Amazon Package has been stolen?

1 Answer

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answered May 4, 2020 by earog (580 points)
If you order something through Amazon and the Amazon package was delivered to your door but was stolen you need to contact police and make a police report on the stolen Amazon package.

Then contact the Amazon customer service and let them know that your package has been stolen and they will usually reimburse you the money or send you another item you purchased.

Amazon is not required to send you another package or reimburse you but they usually do so.

Also having a camera on your door where your packages are delivered helps to prove that the package was indeed stolen and may even help catch the package thieves.

Yes Amazon does usually reimburse stolen packages as long as the package tracking shows delivered.

Especially if Amazon delivered the package themselves to your door and it's been stolen then Amazon will usually refund the money or send out a different package.

When you have an Amazon package stolen you need to file a police report and let the police know the Amazon package has been stolen.

Then contact Amazon customer service and let them know that your package has been stolen.

Amazon is not legally required to reimburse you for stolen packages but they often will do so just to keep your business.

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