How do I get a new chime card?

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asked Mar 5, 2020 in Other-Finance by Laranley (410 points)
How do I get a new chime card?

1 Answer

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answered Mar 6, 2020 by Cathy21 (85,770 points)

You can get a new replacement chime card either through the chime app or through customer service or on their website.

If you have the Chime App on your phone or other device you can tap on the replace my card button in the card settings of your chime app.

Then in the chime app it will ask you if your chime card was Lost, Stolen, or Damaged and then you select which one that happened to your card.

Then follow the rest of the instructions and within a week or so the new replacement chime card will be mailed to you.

You should get the new chime card in the mail within 7 to 10 days but sometimes they come sooner.

You can also call chime customer service and request a new replacement chime card through the phone by calling them.

Call Chime at the Chime Customer Service number which is 1-844-244-6363 and press 3.

At the voice prompt, confirm if your card was lost or stolen.

Enter your nine (9)-digit social security number.

And follow the rest of the instructions and you should get a new chime card.

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