The toll free number for Kohl's customer service 1 800-653-1774.
That customer service number can connect you to your local Kohl's if you need to speak with your local Kohl's store.
There's also another 1800 toll free number for Kohl's customer service which is 1 855-564-5705 so if that one is busy or you cannot get through to a customer service agent on the above number you can try the second number.
Either one of them will be able to connect you to the right person at Kohl's store to speak with.