Can I refuse an Amazon delivery at the door?

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asked Oct 23 in General questions by Slopeonslope (1,060 points)
Can I refuse an Amazon delivery at the door?

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answered Oct 26 by Adambartlette3 (760 points)
You can refuse an Amazon delivery at the door, by simply telling the Amazon delivery driver that you don't want the package.

If you tell the Amazon delivery driver you don't want the package, they will take it back and it will then automatically start the return process and the package will also be sent back to the sender.

You can also refuse the Amazon delivery if the driver is not available, by accepting the package and then initiating an Amazon package return through your Amazon account online.

Just note that the refusing of a delivery or returning of an item can take several weeks to process through the system and if the item is sold by a third party Amazon seller, the refund process may also take longer.

And if you do have any trouble with the refund, you can also contact Amazon Customer Service Directly.

You can also push back an Amazon delivery in some cases and reschedule if you need too.

To push back an Amazon delivery you can use the "Reschedule" option in "Your Orders" before the Amazon package ships contact Amazon customer service option is not available.

The ability to reschedule or push back an Amazon delivery also depends on the order status of the Amazon package and the carrier.

If you have the option available to push back an Amazon delivery or reschedule you can go to "Your Orders on the Amazon website or app.

Then find the Amazon order that you want to change and click "Reschedule" or "Change Shipping Speed".

Then select a new delivery date and time from the calendar that appears.

Next click "Confirm" to save your changes.

Although if the option to push back an Amazon delivery or reschedule is not available you can contact Amazon customer service directly.

You might be able to request a manual change.

And for some Amazon packages you might have options to reschedule or hold the delivery by contacting the carrier directly.

If your Amazon order is not in transit yet, then you might also be able to cancel it and place a new one with the preferred delivery date.

Although it may not be an option for multi item packages that can't be canceled individually.

You can also only reschedule if the item has not been delivered and if you did not have to schedule the delivery date during checkout.

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