The reasons why Verizon is losing so many customers is due to increases in prices, reduction in discounts and perks and also the perception of declining value when compared to competitors.
Verizon has also implemented several price increases and also added new fees, which frustrated customers and made their service less competitive.
Verizon has also removed loyalty discounts and other perks from select plans, which decreased the overall value proposition for long term customers and many Verizon customers feel that Verizon's plans don't offer a good value anymore when compared to what other competitors offer.
And some of Verizon's customers also report feeling frustrated by a lack of device flexibility and in some cases, fee frustrated by the longer contract terms for device payments.
Verizon also has increased competition like from T-Mobile which have been able to attract customers by offering more attractive pricing and plans.
Verizon is in a lot of debt as Verizon currently has a total debt of nearly $146 billion dollars.
The level of debt that Verizon is in and has is mainly a result of the massive Verizon spending on acquiring C-band spectrum in the year 2021, which is a major focus for Verizon.
Although some analysts also point to Verizon's strong cash flow and stable credit ratings as indicators that Verizon's debt is manageable.
Institutional Investors are who owns most of Verizon Stock although the largest individual institutional shareholder of Verizon Stock is Vanguard Group, Inc, who owns around 8.8% of Verizon Stock and BlackRock, Inc owns around 8.4% to 6.1% of Verizon Stock and State Street Corporation owns around 4.9% of Verizon Stock.
Verizon is owned by a mix of institutional investors, like BlackRock and Vanguard Group as well as individual investors and not a single entity.
The majority of Verizon's shares are owned by institutional investors, and individuals make up a significant portion of the remaining share-holders of Verizon.
The major shareholder of Verizon is the Vanguard Group.
And BlackRock is another significant institutional owner of Verizon.
Although a substantial portion of Verizon is owned by the general public through individual investors and retail investors.
A small percent of shares in Verizon is owned by company insiders like board members and executives.
Verizon is the world's largest telecommunications company by revenue and their mobile network is the largest wireless carrier in the United States.
Verizon Wireless is an American Wireless network operate which previously operated as a separate division of Verizon Communications under the name Verizon Wireless.
Verizon is headquartered in New York City and they have 146.1 million subscribers.
The Verizon company was formed in 1983 as Bell Atlantic as a result of the breakup of the Bell System into seven companies, each a Regional Bell Operating Company and was commonly referred to as "Baby Bells".
The company was also originally headquartered in Philadelphia and operated in the states of West Virginia, Virginia, Maryland, Delaware, New Jersey and Pennsylvania.
And in 1997, Bell Atlantic also expanded into New York and the New England states by merging with fellow Baby Bell Nynex.
And while Bell Atlantic was the surviving company, the merged company moved their headquarters from Philadelphia to NYNEX's old headquarters in New York City.
And in 2000, Bell Atlantic acquired GTE, which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint.
Bell Atlantic, the surviving entity then changed their name to Verizon.