Question

How much does it cost to outsource a call center?

Answer 1

Outsourcing a call center to another country can save the company 15%.

In the USA a call center agent will cost his/her employer around $30.00 per hour.

A level one Tech Support Agent that works in Dallas Texas cost the employer $30.00 per hour and if the call center is outsourced that same Tech would cost the employer only $25.00 per hour which like I said above is 15% less than the USA based call center agent.

Now not every call center agent earns $30.00 per hour so you would take the call center agents salary and shave 15% off the amount they earn to get the savings.

Answer 2

You should contact some outsourcing companies to know the prices.

Answer 3

My advice is to contact several companies from Kyiv https://idapgroup.com/blog/kyiv-outsourcing-companies/ today This city is the largest IT-Hub of an independent Ukraine. There are many professional outsourcing companies with big experience, also they provide good prices.

Answer 4

IT or software outsourcing(read more) - is the use of external software development service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes. The cost structure varies with the services you need. It depends upon a few factors as follows:
Language
Location
Services
Call Volume
Channels

Answer 5

A call center? It shouldn't be that expensive although I can't say for sure. Frankly speaking, I've dealt only with software development outsourcing companies. By this link, you can find a list of some reliable ones. Maybe, you'll use them.

Answer 6

I'm the owner of two online stores that offer similar products and I often need call center services to provide support to my clients or call and remind my regular customers that it's time for them to replace their old contact lenses and that a new pair is already waiting for them in the warehouse of my online store. I use ecommerce call center outsourcing for this, because it's cheaper than hiring workers, renting an office, buying the necessary equipment, making sure that the operators don't interfere with each other while answering calls .... In general, the cost of this service depends on several factors and I find outsourcing services more beneficial for me. If you want to find out what such company can offer to you, then you can discuss it with their manager and find out the exact cost of this service for you. This will allow you to make a more informed decision for you.

Answer 7

It's simple to work to know. If you are an Android user, you can use Google Play Store and search in the play store phone number tracker who-calls.me.uk. I hope you will get useful software for that. Also, you can search on Google for this work.