Will Apple give me a new phone?

0 votes
asked Jul 28, 2022 in Cell Phones and Plans by 945Tor (1,170 points)
Will Apple give me a new phone?

1 Answer

0 votes
answered Aug 6, 2022 by MattLeighton (10,530 points)
Apple will sometimes give you a new phone under warranty or when you ave Applecare although sometimes they give you a refurbished phone.

Apple replacement phones are Good and are just as good as your current phone as the Apple replacement phones can be either new or refurbished and if refurbished they meet Apples high quality standards.

You can claim applecare by visiting an Apple store or by calling  800-275-2273.

Calling the number  800-275-2273 and claiming applecare requires you to run a remote diagnostic and provide proof of purchase.

Visiting an apple store requires an inspection of iPhone or device and proof of purchase.

If you lose your iPhone with AppleCare and have AppleCare theft and loss protection then they will replace your iPhone but you may need to pay a fee.

You'll need to file a claim with AppleCare for the replacement of the lost or stolen phone.

AppleCare theft and loss is worth it if you cannot afford to replace your iPhone out of pocket in the event of theft or loss.

Both AppleCare+ options provide repair or replacement hardware service for your iPhone.

Depending on the plan you choose, you'll get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.

Each incident is subject to a service fee or deductible.

You can replace your old iPhone for a new one if you're a member of the iPhone upgrade program and you've made 12 payments.

If you're not a member of the iPhone upgrade program then you can still replace your iPhone for a new one but you'll have to pay out of pocket.

You should replace your iPhone every 4 to 7 years or when you think you need a new one.

Some people replace their iPhone every year or every few years and some only wait until 4 to 5 years.

For an iPhone you can expect somewhere between five and seven years of major iOS updates, plus potential security patches beyond that.

Your battery will decrease in performance over time, but as long as you have enough storage and keep your device from physical damage, it should last you a good amount of time.

Apple products do have insurance known as a warranty although the warranty coverage can vary from product to product.

Most Apple products come with a 90 day warranty.

You can get AppleCare within 60 days after purchase.

You cannot extend AppleCare after 3 years as AppleCare only covers you for up to 3 years.

However Apple allows you to extend your AppleCare+ coverage for Mac indefinitely, in one-year increments, after your initial three years of coverage have expired.

If you choose to extend your coverage, you'll automatically be billed annually for additional one-year extensions.

You can buy AppleCare after 2 years or just keep extending the AppleCare coverage for as long as you need too.

Your AppleCare plan coverage may continue beyond 24 or 36 months, on a monthly or annual basis, until canceled.

If you choose to continue coverage, your coverage will be subject to the then-current AppleCare+ Terms and Conditions.

Currently, you can buy AppleCare+ only within 60 days of your iPhone purchase.

Apple's new AppleCare+ policy, however, will require customers to pay repair costs first.

You can add AppleCare after it expires and it's best to add AppleCare within 30 days after your original coverage ends.

AppleCare is good for as long as you have it until you cancel it.

When you sign up for AppleCare it usually for 12 months but you can extend it and continue paying for Applecare and it's good until you cancel it.

The 1 year Apple warranty and standard Apple warranty does not cover cracked screens.

If you have AppleCare or AppleCare+ you may be able to get your cracked screen fixed buy may have to pay a service fee.

Apple will replace your phone for reasons which include.

General Damages and Issues.

Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. ...
Water Damage.
Cosmetic Damage.

The Apple warranty is for 2 years from date of purchase.

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support.

Apple will replace your phone if it's under warranty but Apples warranty does not cover damage caused by accidents or unauthorized modifications.

AppleCare covers theft or loss of your phone if you have AppleCare+ with theft and loss protection.

Both AppleCare+ options extend your coverage and provide up to two incidents of accidental damage protection every 12 months.

AppleCare+ with Theft and Loss adds up to two incidents of theft or loss coverage every 12 months.

AppleCare and AppleCare+ does not directly cover water damage to your phone or Apple Device.

However AppleCare+ will cover two instances of accidental damage from handling within a 12-month period, but those are both subject to service fees.

You will either have to get Apple to repair or replace the device so if you have AppleCare+ then you may be able to get the phone replaced within a 12 month period and pay a service fee which is usually $99.00

The difference between AppleCare and AppleCare+ is the AppleCare protection plan extends the warranty plan and phone support for Mac, Apple Displays, ands Apple TV.

While the AppleCare+ plan offers accidental damage protection on top of the extended warranty and support for iPhone, iPad, and iPod.

AppleCare+ does not cover theft or loss of your phone.

AppleCare+ only covers defects and accidental damage.

AppleCare+ covers up to two incidents of accidental damage every 12 months, such as liquid damage or broken screens, up from two incidents every 24 months previously.

For accidental damage incidents, there is a fixed deductible depending on the type of damage and the device.

The cost to replace an iPhone with AppleCare is $99.00

If your iPhone is covered by AppleCare+ with Theft and Loss, you can file a claim for an iPhone replacement.

You can get your iPhone replaced by visiting an Apple Store or by contacting customer service for Apple and if your iPhone is under warranty then it will be replaced with no charge.

If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge.

This does not include accidental damage, which requires a fee.

If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection.

Each incident has a service fee.

Apple does not fix your phone and instead replaces your phones.

If it's something simple as a hardware issue that needs updated then Apple may be able to fix those issues.

However if it's something else such as a damaged phone or damaged charging port etc then Apple will just replace it instead of repairing it.

If it is determined what is wrong with your Apple phone is a warranty issue, and you still have a warranty, they will replace it free of charge.

They are the ones that determine that.

If it not a warranty issue, they would offer you an Out of Warranty replacement.

If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge.

This does not include accidental damage, which requires a fee.

If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection.

The only way to get any trade-in value from Apple is to fix your damaged iPhone and then trade it in.

Apple offers repair services for those in need, so you definitely can get your damaged iPhone screen fixed through them.

However, getting the screen repaired by Apple typically costs about $150.00

Apple has lobbied against allowing customers to fix their own products over the years, specifically citing concerns with safety or performance issues from third-party parts.

106,119 questions

111,838 answers

1,333 comments

7,057,635 users

...