RockAuto is good with returns.
To receive a refund, cores must be returned within six months of the purchase date.
You are responsible for return shipping costs unless the rockauto catalog or return instructions state otherwise.
You may obtain a shipping label from their Order Status & Returns page to take advantage of our discounted rates.
RockAuto's return policy states that you can return any purchased part within 30 days.
If you want to get a refund, the part in question must not miss any pieces.
Also, make sure you send it in its original packaging.
RockAuto Parts are new although they also sell remanufactured auto parts as well.
If the auto part is remanufactured then it will list it as being remanufactured in the parts description when you look at it to buy.
RockAuto sells and ships OEM as well as Aftermarket auto parts.
Aftermarket parts come from places such as China, Taiwan, Mexico, India etc.
Most aftermarket parts are made in other countries other than the USA although I've had a few aftermarket parts that were made in the USA.
Aftermarket parts are replacement parts that are not made by the original equipment manufacturer.
Aftermarket parts are used to replace damaged parts in automobiles and other equipment, but their use may alter the coverage of an insured item.
OEM stands for Original Equipment Manufacturer, which means the parts are made by the same company that makes the vehicle.
Meanwhile, aftermarket parts are produced by a different parts company and are often designed to be compatible with as many makes and/or models as possible.
High-quality aftermarket parts are as good as OEM parts, or in some cases, can perform better.
You really do get what you pay for, and the higher the cost, the better the build or materials.
There are hundreds of manufacturers to choose from, so be sure to ask your mechanic about your options.
The use of OEM car parts has little to no effect on the value of your vehicle.
Certain aftermarket upgrades, however, can have an effect.
Adding custom alloy wheels to the vehicle, for example, can not only add to the appearance of the car but add value as well.
Because OEM parts are made by a specific manufacturer to align with a vehicle's exact specifications, they fit perfectly into that space.
They are more expensive than aftermarket parts as a result.
You have the right to request your insurance company use original equipment manufactured parts rather than aftermarket parts to repair your vehicle.
If the insurance company deems these costs unreasonable, however, it might deny your claim.