How to get a refund for Godaddy Domain that renewed without my permission?

0 votes
asked Aug 1, 2017 in Internet by Cicero (4,320 points)
I have a domain through Godaddy that I no longer wanted so I was gonna let it expire. But I noticed in my credit card transactions that I had a charge for godaddy domain renewal.

I had set the auto renew to off and godaddy renewed it anyway and charged my credit card.

Is it possible for me to get a refund from them now that my domain was renewed?

1 Answer

0 votes
answered Aug 1, 2017 by Niko (18,430 points)
The domain auto renew probably reset to auto renew due to a glitch on the website.

I had it happen to me too 3 years ago. All you have to do is contact Godaddy support and tell them you want to cancel the domain and get a refund.

Tell them you had auto renew set to off and it auto renewed your domain without your knowledge.
It may take a week to get your money back into your credit card but you will get your refund.

They'll process the refund right away but getting the money back to your credit card takes awhile.

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